How to update the t:slim X2 Insulin Pump

The t:slim X2 Insulin Pump can be updated remotely from the comfort of your home, ensuring you always have the latest software and features.

Software updates for the t:slim X2 insulin pump are managed through the Tandem Source platform and require physically connecting your pump to a personal desktop computer with a Tandem USB cable. These updates cannot be completed via the Tandem t:slim mobile app.

To complete the update, you'll need:

• A laptop or desktop computer
• Your t:slim X2 Insulin Pump
• A micro USB cable
• Your unique TDU code

Source Updater

You can access the Source Updater via your Tandem Source account. When downloading the Tandem t:slim Mobile App, you'll create an account — simply use the same login details to sign in at source.tandemdiabetes.com. If you are not using the Tandem t:slim Mobile App, you will need to create an account before you can update your pump.