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How can we help today?

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We understand you might have questions for us, so there are a number of ways you can get in touch. 

Do you need urgent assistance with your pump?

If you need urgent assistance please call our Customer Service team.

They are available 24 hours a day, 7 days a week.

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Have you seen our FAQ page?

Our frequently asked questions section answers some of the most common queries regarding the t:slim X2 and general pump therapy.  

Check out our FAQ's to find answers to some of the most common questions

FAQ's

Do you still have questions or would you like to request an order for consumables or accessories?

If you cannot find your answer within our FAQ section or you need to request consumables or accessories, you can contact our Customer Service team using the form below.

Please fill in the form below selecting the nature of your enquiry from the dropdown list and we will be in touch with you as soon as we can to help.

Contact Air Liquide Healthcare UK

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If you have any issues while you are travelling, please contact us on our customer services number 0800 012 1560 and we will arrange for a replacement pump to be sent to you in your location within the EU.

If you are ordering a product that you have not used before and it is different from your normal repeat order, please get in touch with your clinic and healthcare team to approve this item first.

About Making Diabetes Easier

Air Liquide Healthcare UK is committed to improving quality of life for people with diabetes. Our healthcare teams provide patients and their loved ones with education, support and personalisation of care.

Our mission? #makingdiabeteseasier

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