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Cookies

A cookie is a small piece of data, sent by our website's web server to the browser cookie file located on your device's hard drive. Your browser will store this cookie for a period of time and send it back to the website server when you return to the website. Cookies can be used for several purposes: to store your identifiers to facilitate logging into your account, to track your sessions and navigation for statistical analysis, or to identify your areas of interest in order to provide you with relevant content. 

The cookie file allows its issuer to identify the device on which it is saved during the period for which this cookie is valid or saved. A cookie does not make it possible to identify individuals.

When you access the https://makingdiabeteseasier.com/uk site, we may, depending on your choices, install cookies.

Cookies we use may have several objectives.

Cookies strictly required for the proper running of the website

These cookies are necessary for the website to work properly and allow us to guarantee you an optimal experience. They are automatically deleted when you leave the website, and do not collect any information about the user or their activity nor information that could be used for marketing and targeting purposes.

List of cookies strictly required for the proper running of the website used on https://makingdiabeteseasier.com/uk:

Cookie type Cookie name Site issuing the cookie Lifetime
strictly required AWSALB makingdiabeteseasier.com/uk 6 days 23 hours 59 minutes
strictly required AWSALBCORS makingdiabeteseasier.com/uk 6 days 23 hours 59 minutes
strictly required newsletter_cta_hide_uk makingdiabeteseasier.com/uk  365 days
strictly required

pop_up_banner_[id]_hide_uk

makingdiabeteseasier.com/uk  365 days
strictly required newsletter_subscribe_hide_uk makingdiabeteseasier.com/uk  365 days

 

Website performance cookies

These cookies allow us to establish statistics in order to optimise our content and website. These statistics are made on an aggregate basis, and not individual by individual basis. These so-called "tracking cookies" are not automatically deleted when you leave our website. They are only deposited if you accept them and have a maximum lifetime of 13 months.

List of website performance cookies used on https://makingdiabeteseasier.com/uk:

Cookie type Cookie Name Site issuing the cookie Lifetime
Performance sshc addthis.com 365 days
Performance s_sq addthis.com 365 days
Performance ssc addthis.com 396 days
Performance s_fid addthis.com 4 years
Performance s_cc addthis.com 365 days
Performance sshs addthis.com 365 days
Performance uid addthis.com 365 days
Performance s_nr addthis.com 365 days
Performance _gid makingdiabeteseasier.com/uk 365 days
Performance _ga makingdiabeteseasier.com/uk 396 days
Performance _ga addthis.com 365 days
Performance uvc addthis.com 365 days

 

Third party cookies

These cookies correspond to the usage of services offered by third party websites. They can also be used to provide you with content related to your interests. They are deposited only if you accept them and their lifetime is 13 months maximum.

List of third party cookies used on https://makingdiabeteseasier.com/uk:

 

Cookie type Cookie Name Site issuing the cookie Lifetime
Targeting/Advertising - Third Party ouid addthis.com 365 days
Targeting/Advertising - Third Party na_tc addthis.com 365 days
Targeting/Advertising - Third Party loc addthis.com 365 days
Targeting/Advertising - Third Party awe_anon-client-id makingdiabeteseasier.com/uk 365 days
Targeting/Advertising - Third Party awe-cookie-authorization_user-pref makingdiabeteseasier.com/uk 365 days
Targeting/Advertising - Third Party awe-cookie-authorization_required makingdiabeteseasier.com/uk 365 days
Targeting/Advertising - Third Party awe-cookie-authorization_perf-track makingdiabeteseasier.com/uk 365 days
Targeting/Advertising - Third Party awe-cookie-authorization_is-set makingdiabeteseasier.com/uk 365 days
Functional - Third Party _atuvs makingdiabeteseasier.com/uk 365 days
Analytics - Third Party _atuvc makingdiabeteseasier.com/uk 396 days
Functionality - Third party- Third Party vuid vimeo.com 730 days

 

Website first party cookies

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf.

For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

 

Relating to the user :

Name Data storage type Description

_hjSessionUser_{site_id}

Cookie

- Set when a user first lands on a page.
- Persists the Hotjar User ID which is unique to that site.  Hotjar does not track users across different sites.
- Ensures data from subsequent visits to the same site are attributed to the same user ID.
- 365 days duration.
- JSON data type.

_hjid

Cookie

- This is an old cookie that we do not set anymore, but if a user has it unexpired in their browser, we will reuse its value and migrate to _hjSessionUser_{site_id}.

- Set when a user first lands on a page.

 - Persists the Hotjar User ID which is unique to that site.

- Ensures data from subsequent visits to the same site are attributed to the same user ID.

- 365 days duration.

- UUID data type.

_hjFirstSeen

Cookie

- Identifies a new user’s first session. - Used by Recording filters to identify new user sessions. - 30 minutes duration, extended on user activity.

- Boolean true/false data type.

_hjHasCachedUserAttributes

Cookie

- Enables us to know whether the data set in

- _hjUserAttributes Local Storage item is up to date or not.
Session duration.

- Boolean true/false data type.

_hjUserAttributesHash

Cookie

- Enables us to know when any User Attribute has changed and needs to be updated.

- 2 minutes duration, extended every 30 seconds.

- Content hash data type.

_hjUserAttributes

Local storage item

- Stores User Attributes sent through the Hotjar Identify API.

- No explicit expiration.

- Base64 encoded JSON data type.

hjViewportId

Session storage item

- Stores user viewport details such as size and dimensions.

- Session duration.

- UUID data type.

hjActiveViewportIds

Local storage item

- Stores user active viewports IDs.

- Stores an expirationTimestamp that is used to validate active viewports on script initialization.

- JSON data type

 

Relating to the session : 

Name Data storage type Description

_hjSession_{site_id}

Cookie

- Holds current session data.

- Ensures subsequent requests in the session window are attributed to the same session.

- 30 minutes duration, extended on user activity.

- JSON data type.

_hjSessionTooLarge

Cookie

- Causes Hotjar to stop collecting data if a session becomes too large.

- Determined automatically by a signal from the server if the session size exceeds the limit.

- 1h duration.

- Boolean true/false data type.

_hjSessionResumed

Cookie

- Set when a session/recording is reconnected to

- Hotjar servers after a break in connection.

- Session duration.

- Boolean true/false data type.

_hjCookieTest

Cookie

- Checks to see if the Hotjar Tracking Code can use cookies. If it can, a value of 1 is set.

- Deleted almost immediately after it is created.

- Under 100ms duration, cookie expiration time set to session duration.

- Boolean true/false data type.

_hjLocalStorageTest

Cookie

- Checks if the Hotjar Tracking Code can use Local Storage.

- If it can, a value of 1 is set.

- Data stored in _hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.

- Under 100ms duration.

- Boolean true/false data type.

_hjSessionStorageTest

Cookie

- Checks if the Hotjar Tracking Code can use

- Session Storage. If it can, a value of 1 is set.

- Data stored in _hjSessionStorageTest has no expiration time, but it is deleted almost immediately after it is created.

- Under 100ms duration.

- Boolean true/false data type.

_hjIncludedInPageviewSample

Cookie

- Set to determine if a user is included in the data sampling defined by your site's pageview limit.

- 2 minutes duration, extended every 30 seconds.

- Boolean true/false data type.

_hjIncludedInSessionSample_{site_id}

Cookie

- Set to determine if a user is included in the data sampling defined by your site's daily session limit.

- 2 minutes duration, extended every 30 seconds.

- Boolean true/false data type.

_hjAbsoluteSessionInProgress

Cookie

- Used to detect the first pageview session of a user.

- 30 minutes duration, extended on user activity.

- Boolean true/false data type.

_hjTLDTest

Cookie

- We try to store the _hjTLDTest cookie for different URL substring alternatives until it fails.

- Enables us to try to determine the most generic cookie path to use, instead of page hostname.

- It means that cookies can be shared across subdomains (where applicable).

- After this check, the cookie is removed.

- Session duration.

- Boolean true/false data type.

 

Relating to Recordings : 

Name Data storage type Description

_hjRecordingEnabled

Session storage item

- Set when a Recording starts.

- Read when the Recording module is initialized to see if the user is already in a recording in a particular session.

- Session duration.

- Boolean true/false data type.

_hjRecordingLastActivity

Session storage item

- Updated when a user recording starts and when data is sent to the server (the user performs an action that Hotjar records).

- Session duration.

- Numerical value (timestamp) data type.

 

Relating to Feedback and Survey tools :

Name Data storage type Description

_hjClosedSurveyInvites

Cookie

- Set when a user interacts with a Link Survey invitation modal.

- Ensures the same invite does not reappear if it has already been shown.

- 365 days duration.

- List of Survey IDs, URL encoded.

_hjDonePolls

Cookie

- Set when a user completes an on-site Survey.

- Ensures the same Survey does not reappear if it has already been filled in.

- 365 days duration.

- List of Survey IDs, URL encoded.

_hjMinimizedPolls

Cookie

- Set when a user minimizes an on-site Survey.

- Ensures that the Survey stays minimized when the user navigates through your site.

- 365 days duration.

- List of Survey IDs, URL encoded.

_hjShownFeedbackMessage

Cookie

- Set when a user minimizes or completes a Feedback widget.

- Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show.

- One day duration.

- Boolean true/false data type.

 

Acceptance of the use of cookies

We use cookies to ensure the best performance for our website and to facilitate its access by collecting information about your device and preferences (ex: your prefered web browser). Thus, if you want to use our website fully and conveniently you should accept those cookies. You can change your cookie preferences at any time here.

You have the right to withdraw your consent at any time, and if you do so we will discontinue the processing of your data collected on this website.

About Making Diabetes Easier

Air Liquide Healthcare UK is committed to improving quality of life for people with diabetes. Our healthcare teams provide patients and their loved ones with education, support and personalisation of care.

Our mission? #makingdiabeteseasier

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