The t:slim X2 insulin pump is resistant to impacts of moderate intensity. The pump has a self operating system. If you see no signs of breakage, or you don't receive any alerts from the pump, you should not worry about its operation. If you suspect that the pump is not working properly or see any external physical damage, contact our Customer Service team on 0800 012 0156 who are available 24 hours a day, 7 days a week.